Serving Only The Best Real Turkish Delight
Your privacy is important to us. This policy explains how Sultan Delights collects, uses, stores, and protects your personal data. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using this website, you consent to the practices described below.
“Personal data” refers to any information that can be used to identify you directly or indirectly. This includes your name, address, email address, phone number, and payment details.
“Processing” refers to any action performed on personal data — including collection, storage, modification, or deletion.
“Cookies” are small text files stored on your device by websites to enhance user experience, gather analytics, or remember preferences.
We may collect and process the following types of personal data:
We do not collect special category data (e.g. health data, ethnicity, religious beliefs) through this website.
We collect personal data when you:
Your personal data is used for the following purposes:
We do not sell or rent your personal data. Where data is shared with third-party services (e.g. analytics platforms), it is anonymised and aggregated wherever possible, ensuring that individuals cannot be identified. Identifiable data is only shared when strictly necessary for fulfilment, support, or payment processing purposes.
A cookie is a small data file placed on your device when you visit a website. Cookies help websites function effectively and provide insight into how users interact with content.
We use cookies to:
You can control or disable cookies through your browser settings at any time. We use a cookie consent banner powered by Complianz to let you opt in or out of non-essential cookies when you visit our site.
All online payments are processed securely through third-party payment gateways such as Stripe or PayPal. We do not store or retain your payment information on our servers.
We may also work with third-party providers for the following services:
Where possible, any data shared with these providers is anonymised or aggregated to prevent identification. Where identifiable data must be shared (such as for delivery or fraud checks), it is limited to the minimum required and handled under strict contractual obligations for confidentiality and data security.
As we allow orders from outside the UK and EU, some of your data may be processed by third parties operating in other countries. In such cases, we ensure that:
Under data protection law, you have the right to:
To exercise these rights, please email info@sultandelights.co.uk or use our contact form. We will respond to your request within one month, as required by law.
We use SSL/TLS encryption to protect data transmitted through our website. All personal data is stored on secure, access-controlled servers. Access is limited to staff and service providers with a legitimate need to process the data.
We do not store payment details. These are handled by secure third-party providers only for the duration of the transaction.
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected — including legal, accounting, and reporting requirements. For example, order records may be retained for up to 7 years in accordance with tax law.
If you request deletion of your data, we will comply unless we are required to retain it for legal obligations.
The data controller responsible for your information is the owner of Sultan Delights. You can contact them at:
Email: info@sultandelights.co.uk
Mail: (Please contact us via email to request postal details if needed.)
We may revise this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The latest version will always be posted on this page with the date of the most recent update.
Last updated: 26th June 2025