Serving Only The Best Real Turkish Delight
Access to this website is provided on a temporary basis. We reserve the right to withdraw or amend products, services, or promotions without notice. We will not be held liable if the website is unavailable for any reason or any period. We may restrict access to parts or all of the website at our discretion.
By placing an order through sultandelights.co.uk, you are offering to purchase a product subject to the following terms and conditions. Once your order has been placed, you will receive an email acknowledging receipt. This email is not acceptance of your order, but a confirmation that we have received it.
Acceptance of your order and completion of the contract between you and Sultan Delights occurs when we dispatch the goods and send a dispatch confirmation email. Any products not confirmed as dispatched in that email do not form part of the contract.
All content on this site, including but not limited to text, graphics, logos, and images, is the property of Sultan Delights or its content suppliers and is protected by copyright laws.
You may access and make personal use of this website, but you may not download, modify, reproduce, or commercially exploit any part of it without our express written consent. Use of any automated system or software to extract data from this website for commercial purposes is strictly prohibited.
You may link to our home page in a way that is fair and legal and does not damage our reputation or suggest endorsement. We are not responsible for links that lead to outdated or expired promotions.
Orders are dispatched within one working day via Royal Mail or Yodel, from our facility in Belfast, Northern Ireland. Your dispatch confirmation email will indicate which courier was used. All courier services are subject to their own terms and conditions. See Delivery Information for more.
We reserve the right to use alternative couriers during postal strikes or service disruptions.
International recipients may be subject to customs duties, taxes, or import restrictions once the order reaches the destination country. These charges are the responsibility of the recipient. Customs policies vary, so please contact your local authority for details.
Cross-border shipments may be opened and inspected by customs authorities. We are not responsible for any delays caused by customs processes.
All orders include a gift box unless otherwise stated. Sultan Delights reserves the right to modify packaging where necessary to ensure product protection during delivery.
Please refer to our Refund and Return Policy for information on returns, exchanges, and your legal rights as a consumer.
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and others via our secure payment providers (e.g., Stripe or PayPal). All transactions are encrypted and processed through secure servers.
We may perform pre-authorisation checks on your payment method. Orders will not be dispatched until these checks have been completed successfully. If your payment is declined, we are not responsible for any resulting delays or non-fulfilment.
All prices are shown in GBP and include VAT (where applicable). While we try to ensure all prices and descriptions on this website are accurate, errors may occur. In the event of an error, we reserve the right to cancel or amend your order.
Prices and availability are subject to change without notice. If a product you ordered becomes unavailable, we will notify you by email as soon as possible and offer a refund or alternative.
We take care to ensure our product descriptions and images are as accurate as possible. However, due to the handmade nature of our products and variations in monitors, actual items may differ slightly in appearance.
We shall not be liable for any loss or damage caused by your use of this website or reliance on any content. To the fullest extent permitted by law, we exclude all liability for direct, indirect, incidental, or consequential loss or damage, including but not limited to loss of income, data, or goodwill.
This does not affect your statutory rights as a consumer, nor does it exclude our liability for death or personal injury caused by our negligence.
This website and its contents are provided on an “as is” basis. We do not guarantee that the information, services, or functions provided will be error-free, uninterrupted, or suitable for your specific needs. We reserve the right to modify or remove any content or service at any time.
These terms and conditions are governed by and construed in accordance with the laws of Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
If you have any questions about these terms, please contact us at info@sultandelights.co.uk.